Switching
Switching from LiveRecover to CartForce
LiveRecover has become VYG Conversations, an AI-first platform. CartForce stays human: a named rep persona trained on your brand, true iMessage delivery, and full-price closes without relying on discount codes. Switching takes about a week and needs no work from your team.
| CartForce | VYG Conversations | |
|---|---|---|
| Who replies | A brand-trained named rep persona | AI with a shared agent pool |
| Channel | iMessage first, SMS fallback | SMS |
| Discount codes | Never | Commonly used to close |
What changes when you switch
Your Klaviyo and Postscript flows keep running. What changes is who your shoppers talk to.
- A named persona for your brand instead of a shared agent pool
- Blue-bubble iMessage instead of short-code SMS
- Objections answered instead of discount codes sent
Your first week
Day 1: you grant access. Days 2 to 4: we study your site, help center and products ourselves. Days 5 to 7: your brand’s persona goes live on every abandoned cart.
Results from a recent switch
A sauna brand moved its cart recovery from LiveRecover to CartForce and lifted recovered revenue nearly 5x, without discount codes. For Pod Company, we recovered $389,127 in 30 days and took their cart recovery rate from 2.5% on automated flows to 17%.
Frequently asked questions
Do I need to cancel LiveRecover first?
No. We can run alongside during the switch so no carts go unanswered.
How long does switching take?
About a week. We do the onboarding work ourselves.